Effective Date: 11-11-2023

Chenzo Holistic Coaching (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://chenzo-holistic-coaching.ezycourse.com] (the “Site”) and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

We collect personal information you provide to us directly when you:

Book a session or purchase services.Subscribe to our newsletter or mailing list.Contact us via email or social media.Participate in any promotions or surveys.

Personal information may include:

Full name, email address, phone number, and mailing address.Payment information (credit card or other payment details, which are processed securely through third-party payment processors).1.2 Non-Personal Information

We collect non-personal information automatically as you navigate through our website. This may include:

Usage Data: Information such as the pages you visit, the time spent on those pages, and any actions taken on the Site.

Device Information: Details about the device you use to access the Site, including your IP address, browser type, operating system, and device type.1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Improve your browsing experience.Remember your preferences and settings.Monitor site performance and usage data.Enable marketing and promotional initiatives.

You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy].

2. How We Use Your Information

We use the information we collect from you to:

2.1 Provide and Improve Services

Service Delivery: To process your bookings and deliver coaching and healing sessions.

Customer Support: To respond to inquiries and provide customer service.

Personalization: To tailor content and service offerings to your interests and preferences.2.2 Marketing and Communication

Promotions and Offers: To send you information about our services, promotions, and updates (with your consent).

Surveys and Feedback: To request feedback and conduct surveys to improve our offerings.2.3 Legal and Compliance

Legal Obligations: To comply with legal obligations, respond to legal requests, and protect our rights and interests.

Prevention of Harm: To prevent fraud, harm, or illegal activity.3. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with:

3.1 Service Providers

We may share your personal information with third-party service providers who help us operate our Site and deliver services. This includes:

Payment Processors: For secure payment transactions.

Hosting Providers: To host our website.

Email Marketing Providers: To send marketing communications (with your consent).3.2 Legal Disclosures

We may disclose your information if required to do so by law or if we believe such action is necessary to:

Comply with legal obligations or respond to valid requests by authorities.Protect our rights, property, and safety, or that of our clients or the public.3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and your options regarding your information.

4. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Security Measures: We implement industry-standard encryption and security practices to protect your information.5. Your Rights and Choices5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections to inaccurate or incomplete information. To do so, please contact us at [insert contact email].

5.2 Data Deletion

You have the right to request the deletion of your personal information, subject to certain legal obligations. Contact us at [insert contact email] to initiate this request.

5.3 Opting Out of Marketing Communications

If you no longer wish to receive marketing communications, you can opt out by clicking the “unsubscribe” link in any email we send, or by contacting us directly at [insert contact email].

5.4 Managing Cookies

You can manage your cookie preferences through your browser settings. For more details on how we use cookies, please review our [Cookie Policy].

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the effective date will be updated at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Chenzo Holistic Coaching
Email: [email protected]