Terms of Service

Effective Date: 11-11-2023

Welcome to Chenzo Holistic Coaching. These Terms of Service (“Terms”) govern your use of our website, [https://chenzo-holistic-coaching.ezycourse.com] (the “Site”), and any services provided by Chenzo Holistic Coaching (“we,” “us,” or “our”), including but not limited to holistic coaching sessions, energy healing, tarot readings, and other spiritual services. By accessing or using our Site and services, you agree to comply with and be bound by these Terms.

Please read these Terms carefully. If you do not agree with these Terms, you must not access or use our Site or services.

1. Services Provided

Chenzo Holistic Coaching offers the following services:

Holistic Coaching: Personalized one-on-one coaching focused on spiritual growth and personal development.Energy Healing: Remote energy-cleansing sessions designed to restore balance.Tarot Readings: Spiritual insights through tarot readings.Additional Services: Other spiritual and holistic services may be provided upon request.

All services are offered online and are provided on a one-on-one basis, unless otherwise stated.

2. Eligibility

You must be at least 18 years old to use our services. By accessing our Site and engaging in our services, you represent that you are at least 18 years of age.

3. Booking and Payment

3.1 Session Booking

You can book sessions through the booking links on our website or by contacting us directly via email or social media.All bookings are subject to availability, and we reserve the right to decline a booking request if necessary.

3.2 Payment

Terms Pricing: The prices for our services are displayed in Euros (€) and may be subject to change at any time. You will be notified of the final price before confirming your booking.

Payment Methods: Payment is required at the time of

booking and can be made via the following methods:

Euros (€): Payments via traditional credit or debit cards, bank transfer, or any other service that supports Euros.

Bitcoin (₿): Payments can also be made using Bitcoin. Upon choosing this method, you will receive a unique wallet address for the transaction.

Currency: All prices are listed in Euros (€), but Bitcoin payments will be calculated based on the exchange rate at the time of booking.

3.3 Invoicing and Receipts

Once payment is received, you will be sent a confirmation and receipt via email.

4. Cancellation and Refund Policy

4.1 Cancellation

You may cancel or reschedule your session by contacting us via email at least 24 hours before the scheduled session.Cancellations made less than 24 hours in advance will incur a fee of 50% of the session cost.No-shows or cancellations made within less than 12 hours of the scheduled time will be charged the full session fee.

4.2 Refunds

Refunds are only granted in exceptional circumstances and at the discretion of Chenzo Holistic Coaching. Please refer to our [Cancellation and Refund Policy] for more detailed information.

5. Use of Services

By engaging with our services, you agree to:

Provide accurate information when booking services and communicating with us.Take full responsibility for your personal and spiritual well-being.Not use our services for any unlawful or inappropriate activities.

Our services are intended for personal use only and may not be resold or redistributed.

6. Limitation of Liability

Chenzo Holistic Coaching provides services for spiritual and personal growth purposes only. We do not guarantee specific results or outcomes. To the fullest extent permitted by law, we are not liable for any damages resulting from your use of our services.

No Warranties: Services are provided on an “as-is” and “as available” basis without any warranties, expressed or implied.Limitation of Liability: We are not responsible for any direct, indirect, incidental, or consequential damages that may arise from your use of our services.

7. Confidentiality and Privacy

All personal information shared with Chenzo Holistic Coaching during sessions will remain confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others).

For more information on how we handle your personal data, please refer to our [Privacy Policy].

8. Intellectual Property

All content provided by Chenzo Holistic Coaching, including text, images, videos, and any session materials, is the intellectual property of Chenzo Holistic Coaching. You may not copy, reproduce, distribute, or create derivative works from any of our content without prior written consent.

Personal Use Only: You may use the content for personal, non-commercial purposes only.Copyright Infringement: Unauthorized use of our content may result in legal action.

9. Testimonials and Reviews

If you provide testimonials or reviews about our services, you grant Chenzo Holistic Coaching the right to use, reproduce, and publish these testimonials in any format, including on our website, marketing materials, and social media.

Personal Experience: Testimonials reflect individual experiences and may not guarantee similar results for future clients.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the European Union. Any disputes arising from the use of our Site or services will be resolved through mediation. If mediation is unsuccessful, the dispute will be submitted to binding arbitration in accordance with the rules of the International Chamber of Commerce (ICC).

Governing Law: This agreement is governed by the laws of the European Union.Dispute Resolution: Disputes will first be attempted to be resolved through mediation, and if unresolved, will be handled through arbitration as outlined in the International Chamber of Commerce (ICC).11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our Site and services after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Chenzo Holistic Coaching
Email: [email protected]